How to Recover Deleted WhatsApp Messages on Android and iPhone | Best Methods
If you’re already familiar with WhatsApp Business and how it works, it’s likely because you manage your business from your mobile device. Losing an important message can be a major headache, especially if it contained crucial details to close a sale or assist a customer.
In this post, you’ll learn how to view deleted WhatsApp messages so you can maintain control over your conversations and ensure valuable information isn’t lost in your daily operations.
How to view deleted WhatsApp messages on Android and iPhone
Working with WhatsApp Business has shown me just how important it is not to miss any details in conversations. On more than one occasion, I’ve noticed a message disappear, and the uncertainty this creates can complicate things.
Fortunately, I’ve discovered effective methods to recover deleted messages on both Android and iPhone devices. Here, I’ll share the best options you can use to stay in control of your chats and ensure you don’t lose critical information.
1. Recover from a Backup
One of the most reliable ways to recover deleted messages in WhatsApp Business is by using backups. This feature, available on both Android and iPhone, allows you to restore conversations as long as the backup was created before the messages were deleted.
Follow these steps to recover messages via backup:
a. Create a Backup
- Open WhatsApp and go to Settings.
- Access the Chats section and select the backup option.
- Set the copy to be saved only on your device, disabling the option to store to Google Drive or iCloud if you prefer local control.
b. Wait for messages to be deleted
- Keep the backup up to date until the deletion happens. This is essential so that deleted messages can be recovered later.
c. Uninstall and reinstall WhatsApp
- Uninstall WhatsApp Business from your device.
- Download the application again from the Google Play Store or Apple App Store.
d. Restore the backup
- When you open WhatsApp after reinstalling it, select the option to restore the last backup when prompted.
- Wait for the process to complete to see if the deleted messages have been recovered.
Aspects to take into account
- This method will only work if the messages were deleted after the backup was made.
- You may lose messages received after the last backup until the time of reinstallation.
2. Use Notification History
On Android devices, you can use notification history to view deleted messages. While this method has limitations, it can be useful for retrieving short messages. Follow these steps to access your notification history:
- Access your phone’s Settings .
- Go to the Notifications section. If it’s hard to find, use the search engine at the top of the settings.
- Look for the Notification History option and click on it. This option can appear in the main list or in the Advanced Settings section. Here you can see the latest notifications.
- Now find the deleted message in the list of notifications by application that will appear. If the message was deleted some time ago, a useful trick is to look at the time of the deleted message in WhatsApp to identify it more easily.
Limitations of this method
- You will only be able to retrieve messages if you were not actively in the conversation when the message was deleted, otherwise a notification will not be generated.
- This method allows retrieving only the first 100 characters of the message, which is the limit set for notifications in Android.
- In addition, it is important to consider that it is not always possible to retrieve multimedia content such as photos, videos and audios through notifications.
3. Use Third-Party Applications
If the above methods are not enough, there are applications specifically designed to help you recover deleted messages from WhatsApp Business. These tools can be a great solution for both text and media files accidentally deleted.
Here are some of the most used on both Android and iPhone:
a. Apps to recover WhatsApp messages on Android
- WAMRWAMR: this application automatically saves the content of notifications, allowing you to access deleted messages. It is also useful for recovering multimedia files such as photos or videos.
- WhatsRemoved+Similar to WAMR, this app logs all notifications from WhatsApp and other messaging apps. It does not retrieve messages if the app is open and you are viewing the conversation at the time of deletion.
- iSkysoft Android Data Recovery: capable of recovering WhatsApp messages that were accidentally deleted, this application is known for its efficiency and ease of use.
- Tenorshare UltData: this software restores deleted WhatsApp chats, without the need for prior backup. It is ideal for users looking for a straightforward and efficient solution.
- UltData App: this application specializes in recovering WhatsApp multimedia content, such as photos, videos and audio files, directly on Android devices without the need to use a computer or rooting the device.
- RecuvaRecuva: a free option that allows you to recover both WhatsApp messages and multimedia files such as audio, photos and videos relatively quickly.
b. Apps to recover WhatsApp messages on iPhone
- D-Back iPhone WhatsApp RecoveryD-Back iPhone WhatsApp Recovery: specially designed for Mac users, this software supports a wide range of iOS devices, including recent models such as iPhone 11 and iPhone 8/8 Plus. It allows you to recover WhatsApp messages effectively.
- iMobie PhoneRescuePhoneRescue: helps recover all important lost data, including WhatsApp messages, providing a reliable solution for iOS users who need to restore critical information.
- Tenorshare UltDataUltData: application to recover WhatsApp chats and other lost data on devices such as iPhone, iPad or iPod. It is a robust option for those looking for a comprehensive recovery.
- Aiseesoft FonelabFonelab: facilitates the recovery of deleted WhatsApp messages and allows the export of this data in an efficient and simple way, making it a very practical tool for iOS users.
Disadvantages of Using Third-Party Apps
While third-party apps may seem like a quick solution, there are some important drawbacks to consider:
- Privacy Concerns: these apps often require permissions to access your data, potentially exposing sensitive information.
- Compromised Encryption: whatsApp’s end-to-end encryption doesn’t extend to external apps, leaving recovered messages vulnerable.
- Limited Recovery Scope: these apps only recover messages deleted after installation.
- Device Performance Impact: some apps require constant access to your system, which may slow down your device or drain its battery.
- Risk of Malware: download apps only from official sources to avoid malware or security risks.
- WhatsApp Policy Violations: using third-party apps may violate WhatsApp’s terms of service, risking account suspension.
Secure your WhatsApp messages with Leadsales
Maintaining seamless communication with your customers is crucial to your business’s success. Protecting important messages not only safeguards opportunities but also builds trust and professionalism. By using secure tools and methods, you can effectively manage conversations and keep your data backed up.
If you’re looking for a professional and secure solution to manage your WhatsApp Business chats, consider using a CRM like Leadsales. With our tool, you can organize conversations by clients or teams, ensure data is backed up, and protect your valuable messages.
Frequently Asked Questions (FAQ) on how to view deleted messages in WhatsApp
Where are deleted WhatsApp messages saved?
WhatsApp does not store deleted messages on its servers. Once a message is deleted, it disappears from both the sender’s and the receiver’s device and no copy is kept on the company’s servers.
What happens to deleted chats in WhatsApp?
When you delete a chat in WhatsApp, the action is irreversible and cannot be restored directly through WhatsApp. The only way to recover a deleted chat is if a backup had been made before deleting the chat.
It is important to remember that any messages or chats that occurred after that last backup will be lost and cannot be recovered.
In case you delete a chat by mistake, organize your chats with WhatsApp Business tags and keep a smooth communication with your customers.
Where are WhatsApp backups stored?
Current versions of WhatsApp for Android offer two options for checking where backups are stored: locally on the device and in the cloud via Google Drive.
These are the steps you must follow to make a backup in WhatsApp:
- Launch the WhatsApp application on your Android device or iPhone.
- Go to ‘Settings‘ or ‘Settings‘ in the application.
- Enter the ‘Chats‘ section.
- Click on ‘Backup‘.
Click the ‘Save‘ button to start creating the backup at that time.
