Are you ready to increase your business sales by up to 4 times? In this article, we will tell you about Leadsales and WhatsApp: The perfect combination for selling.
What is Leadsales?
Leadsales is the first CRM in Latin America to combine WhatsApp, FB Messenger, and Instagram.
As you may recall, CRM stands for Customer Relationship Management and is a program that allows you to condense all the conversations from your social networks in one place. It’s like Excel for WhatsApp.
What it consists of
Imagine a business that offers its products or services through the Internet. It may be through a website, social networks (or better yet, both).
If so, customers need to communicate with this business, either by call or by chat. When communicating via chat, the business receives hundreds of messages from various social networks at the same time.
In this scenario, it is practically impossible for someone to provide personalized and proper attention to each of these individuals. This is when the need for a CRM arises.
Leadsales, which is the best CRM on the market, precisely condenses all these chats into one place, where several team members can log in at the same time and manage contacts.
Relevance of WhatsApp
Now, you might wonder, why WhatsApp? Well, considering that it is the most used instant messaging network in the world, it is clear that it represents a great capitalization opportunity.
With more than 2 billion active users every month, WhatsApp has become one of the most popular means by which people communicate.
In fact, 1 in 3 people prefer to communicate with businesses via chat. That’s why it’s so important to capitalize on WhatsApp, to maximize the number of leads that can be converted into customers.
And how can we capitalize on WhatsApp to the fullest? Precisely, with Leadsales.
How Leadsales will allow you to sell more
Leadsales, being the first CRM in Latin America to adapt the use of WhatsApp in its CRM, is the perfect option to capitalize on this great opportunity.
There are 3 main benefits that Leadsales has that will allow you to maximize this synergy:
Sales Funnels
Sales funnels are places in Leadsales that contain all the stages of your customer journey. For example, these stages could be:
- Initial contact.
- Initial questions resolved.
- In the sales process.
- Sale finalized and post-service.
The idea is that once all the customers from your social networks contact you, they will appear in this highly user-friendly virtual space. Then, several team members can access it at the same time.
Once inside, they can classify these contacts at each of these stages. Not only that, but they can also add categories that only they will see, such as: “interested”, “complaint about information”, “inquiry for a DEMO”, etc.
Additionally, each member of your team can be assigned to each contact.
Personalized attention
This may be one of the most important points. Everyone likes to feel important and valued. So, why not give them this treatment? Without a CRM, it is practically impossible to give each customer the attention they want.
With Leadsales, you won’t lose any sales simply because it offers a platform that will allow you to give that attention to people at each stage of the process.
Goodbye to repetitive tasks
With Leadsales, you can set up a chatbot that will allow your team to forget about repetitive and non-creative tasks, such as:
- Answering frequently asked questions.
- Sending welcome messages.
Tips for selling more
Now that you know the main advantages of using Leadsales with WhatsApp, let’s look at 3 tips for success in your sales:
Use WhatsApp Business
This is a tool that was created for small businesses and facilitates interaction with customers. It does this through various features such as:
- Allowing automated messages.
- Sorting customer messages.
- Having a catalog.
Schedule automatic messages
Every time you enter a store, you like to be welcomed, right? In this case, you might not be available all the time, but you can certainly schedule messages so that potential customers feel attended to.
Link with your social networks
Once you have your automatic messages scheduled, the idea is to link this new account to all your social networks. This way, anyone can contact you with a simple click on your ads.
Frequently Asked Questions
What are good strategies for selling on WhatsApp?
There are 5 winning strategies for success:
- Set up your account to WhatsApp Business.
- Prepare offers and coupons.
- Provide the highest possible quality content to your leads.
- Take advantage of WhatsApp’s multimedia formats: Images and videos.
- When you create marketing campaigns, direct your leads to WhatsApp.
How much does Leadsales cost?
$83.99 USD/month + $10 USD for each extra user. This includes:
- 3 users.
- Limited Leadbot.
- Admin panel.
- WhatsApp integration.
- Facebook Messenger integration (Beta) and Instagram.
What are the main benefits of a CRM?
- Track the customer at all times.
- Empathize with your leads.
- More productive teamwork.
- Customizable and user-friendly sales funnels.
- Automation.
What do Leadsales plans include?
- Unlimited access to the tools available.
- Integration with WhatsApp Web.
- Creation and customization of funnels.
- 100% human support.
- Data analysis.
- Intelligent data filtering.
- Integration with Facebook and Instagram.
Conclusion
In this article, we understood about Leadsales and WhatsApp: The perfect combination for selling more. Without further ado, if you are starting in the world of social networks and are not sure how to succeed, we recommend these articles:
- I don’t have anything to share on social networks. What should I do?
- How to use WhatsApp to your advantage by selling through social networks?
- 7 Tips to increase my presence on social networks.
